Museums as Social Institutions – Trust and Communities

3rd International Conference of the Centre of Excellence for Museum Education, November 30 & December 1, 2023

This event built on our previous conferences “Audience Development – Theory and Practice” (2021) and “Interdisciplinary Research on Museums as Informal Learning Spaces – New Ways and Concepts” (2019). The 2021 conference focused on ways to reach non-visitors and support socially and educationally disadvantaged groups, whereas the 2019 conference examined the results of visitor studies in the Leibniz Research Museums.

For our 2023 conference, academic researchers and museum practitioners from around the world were invited to examine and discuss two current topics:

  • Perception of museums as a source of information and trust in museums
  • How to connect with diverse (local) communities and welcome new audiences

Sessions were designed to provide theoretical and practical input through a keynote and short talks followed by the opportunity to exchange thoughts in plenary discussions. During a World Café on day two of the conference, participants shared perspectives and experiences, discovered common goals and collectively found solutions for specific challenges related to the conference topics.

The full conference programme with an overview of all of the speakers, sessions and background information can be found in the conference booklet 2023. Instead of the more traditional conference proceedings, you will find a video collection of conference contributions below. Links to videos are preceded by brief introductions to each speaker and topic. We’ve also included brief summaries of the World Café discussions and results.

 Conference day 1: Trust (Keynote and Short Talks)
 Conference day 2: Communities (Short Talks and World Café)